Policy

Returns policy

Return eligibility is set per product. Some items follow our standard window, while merchant-sourced goods can inherit merchant-specific return terms.

  • Standard returns are accepted within 14 days of delivery unless the product is marked final sale.
  • Merchant-policy items may have a shorter return window or merchant-specific conditions, which are summarized on the product page.
  • Return requests are reviewed by our support team before a return is approved.